  {"id":31636,"date":"2024-02-12T23:53:36","date_gmt":"2024-02-12T22:53:36","guid":{"rendered":"https:\/\/alba.progresium.cz\/?page_id=31636"},"modified":"2024-04-09T00:29:29","modified_gmt":"2024-04-08T22:29:29","slug":"zaruka-kvality-a-reklamace-2","status":"publish","type":"page","link":"https:\/\/alba.progresium.cz\/cs\/o-nas\/zaruka-kvality-a-reklamace-2\/","title":{"rendered":"Z\u00e1ruka kvality a reklamace"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"31636\" class=\"elementor elementor-31636\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4e80cf10 header_section elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4e80cf10\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6d071341\" data-id=\"6d071341\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6f62e809 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6f62e809\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-576221f\" data-id=\"576221f\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21d65d75 elementor-widget elementor-widget-heading\" data-id=\"21d65d75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Z\u00e1ruka kvality a reklamace<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-31dca017\" data-id=\"31dca017\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-43e302e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"43e302e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-17c3428\" data-id=\"17c3428\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bbe79ca elementor-widget elementor-widget-text-editor\" data-id=\"bbe79ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>REKLAMA\u010cN\u00cd FORMUL\u00c1\u0158<\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f3fc9aa elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f3fc9aa\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3b71434\" data-id=\"3b71434\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cf46ee0 elementor-widget elementor-widget-htcontactform-addons\" data-id=\"cf46ee0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"htcontactform-addons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"htcontact-form-wrapper\" >\n                \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f32775-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"32775\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/cs\/wp-json\/wp\/v2\/pages\/31636#wpcf7-f32775-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"32775\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f32775-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_extcf7_conditional_options\" value=\"{&quot;form_id&quot;:32775,&quot;conditions&quot;:[]}\" \/><input type=\"hidden\" name=\"_extcf7_redirect_options\" value=\"{&quot;form_id&quot;:32775,&quot;redirect_options&quot;:{&quot;redirection_enable&quot;:&quot;off&quot;,&quot;custom_url_enable&quot;:&quot;off&quot;,&quot;redirect_page&quot;:&quot;&quot;,&quot;custom_urle&quot;:&quot;&quot;,&quot;redirect_new_tab&quot;:&quot;off&quot;,&quot;js_action&quot;:&quot;off&quot;,&quot;javascript_code&quot;:&quot;&quot;}}\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"albaform\">\n<div class=\"col-md-4\">\n<h3 class=\"col-header\">Partner ALBA<\/h3>\n<label> N\u00e1zov*\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"partner-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"partner-name\" \/><\/span> <\/label>\n<label> I\u010cO*\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"partner-ico\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"partner-ico\" \/><\/span> <\/label>\n<label> Adresa\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"partner-address\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"partner-address\" \/><\/span> <\/label>\n<label> E-mail*\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"partner-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-text wpcf7-validates-as-email\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"partner-email\" \/><\/span> <\/label>\n<label> Preferovan\u00e9 dodanie tovaru&nbsp;&nbsp;\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"partner-transfer\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"partner-transfer\"><option value=\"Doru\u010di\u0165 na pobo\u010dku ALBA\">Doru\u010di\u0165 na pobo\u010dku ALBA<\/option><option value=\"Vyzdvihn\u00fa\u0165 u n\u00e1s\">Vyzdvihn\u00fa\u0165 u n\u00e1s<\/option><option value=\"Opravi\u0165 na mieste\">Opravi\u0165 na mieste<\/option><\/select><\/span><\/label>\n<label><br\/><br\/>* povinn\u00e9 polia<\/label>\n<\/div>\n<div class=\"col-md-4\">\n<h3 class=\"col-header\">Reklamuj\u00faci<\/h3>\n<label> N\u00e1zov \/ meno*\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"claimant-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"claimant-name\" \/><\/span> <\/label>\n<label> Miesto reklam\u00e1cie*\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"claimant-place\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"claimant-place\" \/><\/span> <\/label>\n<label> Meno kontaktnej osoby*\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"claimant-contact\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"claimant-contact\" \/><\/span> <\/label>\n<label> E-mail*\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"claimant-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"claimant-email\" \/><\/span> <\/label>\n<label> Telef\u00f3n\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"claimant-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"claimant-phone\" \/><\/span> <\/label>\n<label> Pobo\u010dka ALBA*&nbsp;&nbsp;\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"partner-branch\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"partner-branch\"><option value=\"CZ - \u0160kvorec\">CZ - \u0160kvorec<\/option><option value=\"CZ - Brno\">CZ - Brno<\/option><option value=\"CZ - Ostrava\">CZ - Ostrava<\/option><option value=\"SK - Bu\u010dany\">SK - Bu\u010dany<\/option><option value=\"In\u00e9 krajiny\">In\u00e9 krajiny<\/option><\/select><\/span><\/label>\n<\/div>\n<div class=\"col-md-4\">\n<h3 class=\"col-header\">Reklamovan\u00fd tovar<\/h3>\n<label> N\u00e1zov a ozna\u010denie*\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"product-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"product-name\" \/><\/span> <\/label>\n<label> Vyberte po\u010det kusov z ponuky*\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"pieces-number\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-required wpcf7-validates-as-number\" min=\"1\" step=\"1\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"number\" name=\"pieces-number\" \/><\/span> <\/label>\n<label> \u010c\u00edslo fakt\u00fary alebo dodacieho listu ALBA*\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"invoice-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"invoice-number\" \/><\/span> <\/label>\n<label> Popis z\u00e1vady*\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<label> Fotografie*\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"upload-file-777\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-drag-n-drop-file d-none\" aria-invalid=\"false\" type=\"file\" multiple=\"multiple\" data-name=\"upload-file-777\" data-type=\"jpg|jpeg|png\" data-min=\"1\" data-max=\"20\" data-id=\"32775\" data-version=\"free version 1.3.9.8\" accept=\".jpg, .jpeg, .png\" \/><\/span><\/label>\n<\/div>\n\n<div class=\"col-md-12 nopadding\">\n<div class=\"col-md-4 col-md-offset-4\">\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Odosla\u0165 reklam\u00e1ciu\" \/>\n<\/div>\n<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n            <\/div>\n\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-084b036 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"084b036\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e8fb7f7\" data-id=\"e8fb7f7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1c94ddd elementor-widget elementor-widget-text-editor\" data-id=\"1c94ddd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Doporu\u010dujeme v\u00fdrobek se z\u00e1vadou vyfotit a fotografie p\u0159ilo\u017eit k reklama\u010dn\u00edmu formul\u00e1\u0159i &#8211; umo\u017en\u00ed n\u00e1m to rychlej\u0161\u00ed technick\u00e9 \u0159e\u0161en\u00ed reklamace. P\u0159i zas\u00edl\u00e1n\u00ed zbo\u017e\u00ed v r\u00e1mci reklamace je kupuj\u00edc\u00ed povinen zbo\u017e\u00ed zabalit do vhodn\u00e9ho obalu tak, aby manipulac\u00ed a transportem nedo\u0161lo k jeho po\u0161kozen\u00ed nebo zni\u010den\u00ed. Zbo\u017e\u00ed by m\u011blo b\u00fdt ve stavu umo\u017e\u0148uj\u00edc\u00edm proveden\u00ed reklama\u010dn\u00edho \u0159\u00edzen\u00ed &#8211; tzn. nem\u011blo by b\u00fdt nap\u0159. extr\u00e9mn\u011b zne\u010di\u0161t\u011bn\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-522095a8 single_c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"522095a8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-38361dff\" data-id=\"38361dff\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4f5db33e elementor-widget elementor-widget-text-editor\" data-id=\"4f5db33e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>REKLAMA\u010cN\u00cd \u0158\u00c1D A Z\u00c1RUKA JAKOSTI<\/h1><p>(platn\u00fd od 1.2.2021)<\/p><h3>I. \u00daVODN\u00cd USTANOVEN\u00cd<\/h3><ol><li>Reklama\u010dn\u00ed \u0159\u00e1d\u00a0byl vypracov\u00e1n v\u00a0souladu s\u00a0ob\u010dansk\u00fdm z\u00e1kon\u00edkem \u010d. 89\/2012 Sb. a z\u00e1konem o ochran\u011b spot\u0159ebitele \u010d. 634\/1992 Sb. v\u00a0platn\u00e9m zn\u011bn\u00ed a vztahuje se na zbo\u017e\u00ed prod\u00e1van\u00e9 spole\u010dnost\u00ed ALBA CR spol. s r.o., u nich\u017e jsou v\u00a0z\u00e1ru\u010dn\u00ed dob\u011b uplat\u0148ov\u00e1na pr\u00e1va kupuj\u00edc\u00edho z\u00a0vadn\u00e9ho pln\u011bn\u00ed a to a) kupuj\u00edc\u00edho \u2013 spot\u0159ebitele dle z\u00e1k. \u010d. 634\/1992b Sb. o ochran\u011b spot\u0159ebitele nebo b) kupuj\u00edc\u00edho &#8211; podnikatele, kter\u00fd p\u0159i uzav\u00edr\u00e1n\u00ed a pln\u011bn\u00ed smlouvy jedn\u00e1 v\u00a0r\u00e1mci sv\u00e9 podnikatelsk\u00e9 \u010dinnosti.<\/li><\/ol><ol start=\"2\"><li>Uzav\u0159en\u00edm kupn\u00ed smlouvy kupuj\u00edc\u00ed vyjad\u0159uje souhlas s v\u0161eobecn\u00fdmi obchodn\u00edmi podm\u00ednkami spole\u010dnosti ALBA CR spol. s r.o. a s t\u00edmto reklama\u010dn\u00edm \u0159\u00e1dem a potvrzuje, \u017ee je s nimi \u0159\u00e1dn\u011b sezn\u00e1men. Tento reklama\u010dn\u00ed \u0159\u00e1d a z\u00e1ruka jakosti jsou spole\u010dn\u00e9 pro v\u0161echny smlouvy s\u00a0v\u00fdjimkou smluv, ve kter\u00fdch jsou s klientem sjedn\u00e1ny zvl\u00e1\u0161tn\u00ed podm\u00ednky.<\/li><\/ol><ol start=\"3\"><li>Pr\u00e1va kupuj\u00edc\u00edho z\u00a0vadn\u00e9ho pln\u011bn\u00ed (d\u00e1le jen \u201creklamace\u201c) mus\u00ed b\u00fdt v\u017edy uplatn\u011bna v\u00a0souladu s\u00a0t\u00edmto reklama\u010dn\u00edm \u0159\u00e1dem. Z\u00e1le\u017eitosti t\u00edmto reklama\u010dn\u00edm \u0159\u00e1dem neupraven\u00e9 se \u0159\u00edd\u00ed pr\u00e1vn\u00edm \u0159\u00e1dem \u010cesk\u00e9 republiky.<\/li><\/ol><h3>II. ODPOV\u011aDNOST PROD\u00c1VAJ\u00cdC\u00cdHO\u00a0<\/h3><ol><li>Prod\u00e1vaj\u00edc\u00ed odevzd\u00e1 kupuj\u00edc\u00edmu p\u0159edm\u011bt koup\u011b v ujednan\u00e9m mno\u017estv\u00ed, jakosti a proveden\u00ed dle objedn\u00e1vky a potvrzen\u00ed objedn\u00e1vky. Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 kupuj\u00edc\u00edmu za to, \u017ee zbo\u017e\u00ed p\u0159i p\u0159evzet\u00ed nem\u00e1 vady.\u00a0Odpov\u011bdnost prod\u00e1vaj\u00edc\u00edho se vztahuje v\u00fdlu\u010dn\u011b na konstruk\u010dn\u00ed, v\u00fdrobn\u00ed nebo jin\u00e9 vady vznikl\u00e9 vinou v\u00fdrobce. Zejm\u00e9na prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1, \u017ee v dob\u011b, kdy kupuj\u00edc\u00ed zbo\u017e\u00ed p\u0159evzal<\/li><\/ol><ul><li>zbo\u017e\u00ed m\u00e1 vlastnosti, kter\u00e9 si kupuj\u00edc\u00ed s prod\u00e1vaj\u00edc\u00edm ujednali, a chyb\u00ed-li ujedn\u00e1n\u00ed, takov\u00e9 vlastnosti, kter\u00e9 prod\u00e1vaj\u00edc\u00ed nebo v\u00fdrobce popsal nebo kter\u00e9 kupuj\u00edc\u00ed o\u010dek\u00e1val s ohledem na povahu zbo\u017e\u00ed a na z\u00e1klad\u011b reklamy jimi prov\u00e1d\u011bn\u00e9,<\/li><li>zbo\u017e\u00ed se hod\u00ed k \u00fa\u010delu, kter\u00fd pro jej\u00ed pou\u017eit\u00ed prod\u00e1vaj\u00edc\u00ed uv\u00e1d\u00ed nebo ke kter\u00e9mu se v\u011bc tohoto druhu obvykle pou\u017e\u00edv\u00e1,<\/li><li>zbo\u017e\u00ed odpov\u00edd\u00e1 jakost\u00ed nebo proveden\u00edm smluven\u00e9mu vzorku nebo p\u0159edloze, byla-li jakost nebo proveden\u00ed ur\u010deno podle smluven\u00e9ho vzorku nebo p\u0159edlohy a odpov\u00edd\u00e1 mno\u017estv\u00ed,<\/li><li>zbo\u017e\u00ed vyhovuje po\u017eadavk\u016fm pr\u00e1vn\u00edch p\u0159edpis\u016f.<\/li><\/ul><ol start=\"2\"><li>Ke zbo\u017e\u00ed je vystaven da\u0148ov\u00fd doklad, dodac\u00ed list a k\u00a0n\u011bkter\u00e9mu zbo\u017e\u00ed z\u00e1ru\u010dn\u00ed list. Nen\u00ed-li ke zbo\u017e\u00ed p\u0159ipojen z\u00e1ru\u010dn\u00ed list, slou\u017e\u00ed k\u00a0uplatn\u011bn\u00ed reklamace da\u0148ov\u00fd doklad.<\/li><\/ol><h3>III. JAKOST P\u0158I P\u0158EVZET\u00cd<\/h3><ol><li>Prod\u00e1vaj\u00edc\u00ed prohla\u0161uje, \u017ee zbo\u017e\u00ed p\u0159ed\u00e1v\u00e1 kupuj\u00edc\u00edmu v\u00a0souladu s\u00a0ustanoven\u00edm \u00a7 2161 ob\u010dansk\u00e9ho z\u00e1kon\u00edku.<\/li><\/ol><ol start=\"2\"><li>V\u011bc je vadn\u00e1, pokud nem\u00e1 vlastnosti stanoven\u00e9 v \u00a7 2095 a \u00a7 2096 NOZ, tj. ujednan\u00e9 mno\u017estv\u00ed, jakost, proveden\u00ed. Za vadu se pova\u017euje i pln\u011bn\u00ed jin\u00e9 v\u011bci. Vadou nen\u00ed dod\u00e1n\u00ed men\u0161\u00edho mno\u017estv\u00ed zbo\u017e\u00ed, pokud to vypl\u00fdv\u00e1 z dokladu o p\u0159ed\u00e1n\u00ed \u010di prohl\u00e1\u0161en\u00ed prod\u00e1vaj\u00edc\u00edho. Pr\u00e1vo kupuj\u00edc\u00edho z vadn\u00e9ho pln\u011bn\u00ed zakl\u00e1d\u00e1 vada, kterou m\u00e1 v\u011bc p\u0159i p\u0159echodu nebezpe\u010d\u00ed \u0161kody na kupuj\u00edc\u00edho.<\/li><\/ol><h3>IV. PR\u00c1VA Z ODPOV\u011aDNOSTI ZA VADY ZBO\u017d\u00cd<\/h3><ol><li>Okam\u017eikem p\u0159echodu \u0161kody z\u00a0prod\u00e1vaj\u00edc\u00edho na kupuj\u00edc\u00edho je okam\u017eik p\u0159ed\u00e1n\u00ed zbo\u017e\u00ed kupuj\u00edc\u00edmu v dohodnut\u00e9m m\u00edst\u011b pln\u011bn\u00ed nebo okam\u017eik p\u0159ed\u00e1n\u00ed p\u0159epravn\u00ed slu\u017eb\u011b k p\u0159eprav\u011b do m\u00edsta ur\u010den\u00ed.<\/li><\/ol><ol start=\"2\"><li>Kupuj\u00edc\u00ed je povinen p\u0159i p\u0159evzet\u00ed \u0159\u00e1dn\u011b zkontrolovat neporu\u0161enost zbo\u017e\u00ed, jeho mno\u017estv\u00ed a kompletnost jeho p\u0159\u00edslu\u0161enstv\u00ed.<\/li><\/ol><ol start=\"3\"><li>Zjevn\u00e9 po\u0161kozen\u00ed zbo\u017e\u00ed nebo jeho obalu p\u0159i doru\u010dov\u00e1n\u00ed je t\u0159eba ihned \u0159e\u0161it s dopravcem a sepsat nesrovnalosti do p\u0159ed\u00e1vac\u00edho protokolu (dodac\u00edho listu). Kupuj\u00edc\u00ed nen\u00ed povinen po\u0161kozen\u00e9 zbo\u017e\u00ed od dopravce p\u0159evz\u00edt a o zji\u0161t\u011bn\u00e9m po\u0161kozen\u00ed je povinen bez zbyte\u010dn\u00e9ho odkladu informovat prod\u00e1vaj\u00edc\u00edho. Pokud mno\u017estevn\u00ed, \u010di zjevn\u00e9 povrchov\u00e9 vady nebudou \u0159e\u0161eny dle v\u00fd\u0161e uveden\u00e9ho, nem\u00e1 kupuj\u00edc\u00ed pr\u00e1va z\u00a0vadn\u00e9ho pln\u011bn\u00ed.<\/li><\/ol><ol start=\"3\"><li>Jestli\u017ee kupuj\u00edc\u00ed neprohl\u00e9dne zbo\u017e\u00ed p\u0159i p\u0159evzet\u00ed, m\u016f\u017ee uplatnit n\u00e1roky z\u00a0vad zjistiteln\u00fdch p\u0159i t\u00e9to prohl\u00eddce pouze tehdy, pokud prok\u00e1\u017ee, \u017ee tyto vady (nap\u0159. chyb\u011bj\u00edc\u00ed p\u0159\u00edslu\u0161enstv\u00ed) m\u011blo zbo\u017e\u00ed ji\u017e v\u00a0dob\u011b p\u0159echodu nebezpe\u010d\u00ed \u0161kody na v\u011bci na kupuj\u00edc\u00edho. Pozd\u011bj\u0161\u00ed reklamace ne\u00faplnosti zbo\u017e\u00ed nebo jeho vn\u011bj\u0161\u00edho po\u0161kozen\u00ed nezbavuje kupuj\u00edc\u00edho pr\u00e1va v\u011bc reklamovat. Prod\u00e1vaj\u00edc\u00ed m\u00e1 v\u0161ak mo\u017enost prok\u00e1zat, \u017ee se nejedn\u00e1 o rozpor s\u00a0kupn\u00ed smlouvou.<\/li><\/ol><ol start=\"4\"><li>V p\u0159\u00edpad\u011b, \u017ee zbo\u017e\u00ed p\u0159i p\u0159evzet\u00ed kupuj\u00edc\u00edm neodpov\u00edd\u00e1 v\u00fd\u0161e uveden\u00fdm po\u017eadavk\u016fm a je-li vadn\u00e9 pln\u011bn\u00ed podstatn\u00fdm poru\u0161en\u00edm smlouvy m\u00e1 kupuj\u00edc\u00ed pr\u00e1vo<\/li><\/ol><p>a) na dod\u00e1n\u00ed nov\u00e9ho zbo\u017e\u00ed bez vad, pokud to nen\u00ed vzhledem k povaze v\u011bci nep\u0159im\u011b\u0159en\u00e9. Pokud se vada t\u00fdk\u00e1 pouze sou\u010d\u00e1sti v\u011bci, m\u016f\u017ee kupuj\u00edc\u00ed po\u017eadovat jen v\u00fdm\u011bnu sou\u010d\u00e1sti za novou sou\u010d\u00e1st, kter\u00e1 se montuje na reklamovan\u00fd typ \u017eidle v dob\u011b uplatn\u011bn\u00ed reklamace.<\/p><p>b) Neodstoup\u00ed-li kupuj\u00edc\u00ed od kupn\u00ed smlouvy nebo neuplatn\u00ed-li pr\u00e1vo na dod\u00e1n\u00ed nov\u00e9ho zbo\u017e\u00ed bez vad, na v\u00fdm\u011bnu jeho sou\u010d\u00e1sti nebo na opravu, m\u016f\u017ee po\u017eadovat p\u0159im\u011b\u0159enou slevu z kupn\u00ed ceny.<\/p><p>c) Kupuj\u00edc\u00ed m\u00e1 pr\u00e1vo na p\u0159im\u011b\u0159enou slevu i v p\u0159\u00edpad\u011b, \u017ee mu prod\u00e1vaj\u00edc\u00ed nem\u016f\u017ee dodat nov\u00e9 zbo\u017e\u00ed bez vad, vym\u011bnit jeho sou\u010d\u00e1st nebo zbo\u017e\u00ed opravit, jako\u017e i v p\u0159\u00edpad\u011b, \u017ee prod\u00e1vaj\u00edc\u00ed nezjedn\u00e1 n\u00e1pravu v p\u0159im\u011b\u0159en\u00e9 dob\u011b nebo \u017ee by zjedn\u00e1n\u00ed n\u00e1pravy spot\u0159ebiteli p\u016fsobilo zna\u010dn\u00e9 obt\u00ed\u017ee.<\/p><p>d) Kupuj\u00edc\u00ed \u2013 spot\u0159ebitel je opr\u00e1vn\u011bn odstoupit od kupn\u00ed smlouvy ve v\u0161ech p\u0159\u00edpadech uveden\u00fdch v ob\u010dansk\u00e9m z\u00e1kon\u00edku a v z\u00e1kon\u011b o ochran\u011b spot\u0159ebitele. Odstoupen\u00ed je v\u016f\u010di prod\u00e1vaj\u00edc\u00edmu \u00fa\u010dinn\u00e9 dnem, kdy mu bylo p\u0159ed\u00e1no nebo doru\u010deno prohl\u00e1\u0161en\u00ed kupuj\u00edc\u00edho. Kupuj\u00edc\u00ed nem\u016f\u017ee odstoupit od smlouvy, ani po\u017eadovat dod\u00e1n\u00ed nov\u00e9 v\u011bci, nem\u016f\u017ee-li v\u011bc vr\u00e1tit v tom stavu, v jak\u00e9m ji obdr\u017eel.<\/p><ol start=\"5\"><li>Kupuj\u00edc\u00ed je povinen sd\u011blit prod\u00e1vaj\u00edc\u00edmu hned p\u0159i ozn\u00e1men\u00ed vady nebo bez zbyte\u010dn\u00e9ho odkladu po ozn\u00e1men\u00ed vady, jak\u00e9 pr\u00e1vo si zvolil a tuto volbu ji\u017e nem\u016f\u017ee m\u011bnit vyjma p\u0159\u00edpady uveden\u00e9 v \u00a7 2106 odst. 2 NOZ.<\/li><\/ol><ol start=\"6\"><li>Kupuj\u00edc\u00ed p\u0159ed\u00e1v\u00e1 do reklama\u010dn\u00edho \u0159\u00edzen\u00ed zbo\u017e\u00ed ve stavu, kter\u00fd vy\u0159\u00edzen\u00ed reklamace umo\u017e\u0148uje (nep\u0159ij\u00edm\u00e1me k reklamaci nap\u0159. zbo\u017e\u00ed extr\u00e9mn\u011b zne\u010di\u0161t\u011bn\u00e9 \u2013 bl\u00e1to, tekutiny apod.).<\/li><\/ol><ol start=\"7\"><li>Kupuj\u00edc\u00ed je povinen prok\u00e1zat, \u017ee mu n\u00e1le\u017e\u00ed pr\u00e1vo uplatnit reklamaci, zejm\u00e9na dolo\u017eit datum koup\u011b. Kupuj\u00edc\u00ed nen\u00ed opr\u00e1vn\u011bn uplatnit reklamaci na vadu, kter\u00e1 byla vyt\u00fdk\u00e1na ji\u017e v\u00a0minulosti, pokud na ni byla poskytnuta p\u0159im\u011b\u0159en\u00e1 sleva z\u00a0kupn\u00ed ceny.<\/li><\/ol><ol start=\"8\"><li>Reklamaci zbo\u017e\u00ed m\u016f\u017ee kupuj\u00edc\u00ed uplatnit na provozovn\u011b spole\u010dnosti ALBA CR spol. s r.o., kde bylo zbo\u017e\u00ed zakoupeno, nebo v\u00a0s\u00eddle spole\u010dnosti ve \u0160kvorci, Masarykovo n\u00e1m.26. K reklamaci je t\u0159eba p\u0159ilo\u017eit doklad o zakoupen\u00ed zbo\u017e\u00ed.<\/li><\/ol><ol start=\"9\"><li>Prod\u00e1vaj\u00edc\u00ed neposkytuje z\u00e1ruku na tyto vady v\u00fdrobku:<\/li><\/ol><ul><li>je-li vada na v\u011bci v\u00a0dob\u011b p\u0159evzet\u00ed a pro takovou vadu je sjedn\u00e1na sleva z\u00a0kupn\u00ed ceny,<\/li><li>jde-li o zbo\u017e\u00ed pou\u017eit\u00e9 a vada odpov\u00edd\u00e1 m\u00ed\u0159e pou\u017e\u00edv\u00e1n\u00ed nebo opot\u0159eben\u00ed, kter\u00e9 m\u011blo zbo\u017e\u00ed p\u0159i p\u0159evzet\u00ed kupuj\u00edc\u00edm,<\/li><li>je-li vada zp\u016fsobena kupuj\u00edc\u00edm (nespr\u00e1vn\u00fdm u\u017e\u00edv\u00e1n\u00edm, vadn\u00fdm skladov\u00e1n\u00edm, nespr\u00e1vnou \u00fadr\u017ebou, z\u00e1sahem kupuj\u00edc\u00edho \u010di mechanick\u00fdm po\u0161kozen\u00edm),<\/li><li>vady vznikl\u00e9 nedodr\u017een\u00edm pokyn\u016f v\u00fdrobce (nap\u0159. nespr\u00e1vn\u00e1 mont\u00e1\u017e \u2013 proveden\u00e1 kupuj\u00edc\u00edm nebo jinou osobou j\u00edm pov\u011b\u0159enou),<\/li><li>vznikla-li vada v d\u016fsledku vn\u011bj\u0161\u00ed ud\u00e1losti mimo vliv prod\u00e1vaj\u00edc\u00edho (nap\u0159. \u017eiveln\u00e9 ud\u00e1losti)<\/li><li>vznikla-li vada u\u017e\u00edv\u00e1n\u00edm v\u00a0rozporu s\u00a0obecn\u011b zn\u00e1m\u00fdmi pravidly u\u017e\u00edv\u00e1n\u00ed,<\/li><li>vady vznikl\u00e9 pou\u017e\u00edv\u00e1n\u00edm v\u00a0podm\u00ednk\u00e1ch, kter\u00e9 neodpov\u00eddaj\u00ed svoj\u00ed teplotou, pra\u0161nost\u00ed, vlhkost\u00ed, chemick\u00fdmi a mechanick\u00fdmi vlivy prost\u0159ed\u00ed, kter\u00e9 je p\u0159\u00edmo v\u00fdrobcem ur\u010deno nebo kter\u00e9 jednozna\u010dn\u011b vypl\u00fdv\u00e1 z\u00a0povahy v\u011bci,<\/li><li>vznikl\u00e9 opot\u0159eben\u00edm zp\u016fsoben\u00fdm b\u011b\u017en\u00fdm u\u017e\u00edv\u00e1n\u00edm (na \u010d\u00e1stech podl\u00e9haj\u00edc\u00edch opot\u0159eben\u00ed, jako jsou kryc\u00ed materi\u00e1ly, p\u011bnov\u00e9 \u010d\u00e1sti, \u010daloun\u011bn\u00ed, kole\u010dka, kluz\u00e1ky, povrchy konstrukc\u00ed \/ k\u0159\u00ed\u017e\u016f),<\/li><li>vady na materi\u00e1lech, kter\u00e9 pro v\u00fdrobu produkt\u016f poskytl z\u00e1kazn\u00edk, a jak\u00e9koli \u0161kody (z\u00e1vady) vypl\u00fdvaj\u00edc\u00ed z pou\u017eit\u00ed t\u011bchto materi\u00e1l\u016f,<\/li><li>odchylky v barv\u00e1ch a povrchov\u00fdch \u00faprav\u00e1ch hotov\u00fdch v\u00fdrobk\u016f oproti marketingov\u00fdm materi\u00e1l\u016fm (jako jsou katalogy a cen\u00edky) a rozd\u00edly v barv\u00e1ch produkt\u016f objednan\u00fdch postupn\u011b po ur\u010ditou dobu, kter\u00e9 vypl\u00fdvaj\u00ed z pou\u017eit\u00ed materi\u00e1l\u016f z r\u016fzn\u00fdch v\u00fdrobn\u00edch \u0161ar\u017e\u00ed<\/li><li>p\u0159irozen\u00e9 vlastnosti materi\u00e1l\u016f jako odchylky odst\u00ednu d\u0159eva, zm\u011bny povrchov\u00fdch \u00faprav, v\u010detn\u011b ztr\u00e1ty barvy (vyblednut\u00ed) zp\u016fsoben\u00e9 jejich st\u00e1rnut\u00edm, vystaven\u00edm sv\u011btlu, p\u0159\u00edm\u00e9mu slune\u010dn\u00edmu z\u00e1\u0159en\u00ed nebo kontaktem s jin\u00fdmi materi\u00e1ly; charakteristick\u00e9 znaky vyskytuj\u00edc\u00ed se p\u0159irozen\u011b na k\u016f\u017ei a jin\u00e9 zm\u011bny vzhledu k\u016f\u017ee v d\u016fsledku nespr\u00e1vn\u00e9ho pou\u017eit\u00ed; \u017emolkov\u00e1n\u00ed l\u00e1tek<\/li><li>pokud p\u0159edlo\u017een\u00fd z\u00e1ru\u010dn\u00ed list \u010di doklad o koupi vykazuje zjevn\u00e9 zn\u00e1mky proveden\u00fdch zm\u011bn \u00fadaj\u016f.<\/li><\/ul><h3>V. Z\u00c1RU\u010cN\u00cd DOBA A UPLATN\u011aN\u00cd REKLAMACE<\/h3><ol><li style=\"list-style-type: none;\"><ol><li>Kupuj\u00edc\u00ed \u2013 spot\u0159ebitel je opr\u00e1vn\u011bn uplatnit pr\u00e1vo z\u00a0vady, kter\u00e1 se vyskytne u spot\u0159ebn\u00edho zbo\u017e\u00ed v\u00a0dob\u011b 24 m\u011bs\u00edc\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed, u produktov\u00e9 \u0159ady EMPIRE je poskytov\u00e1na nadstandardn\u00ed z\u00e1ru\u010dn\u00ed doba 60 m\u011bs\u00edc\u016f. Z\u00e1ru\u010dn\u00ed doba je pevn\u00e1 a nelze ji po z\u00e1ruce prodlou\u017eit ani obnovit.<\/li><\/ol><\/li><\/ol><p>Z\u00e1ru\u010dn\u00ed doba b\u011b\u017e\u00ed od odevzd\u00e1n\u00ed v\u011bci kupuj\u00edc\u00edmu. Byla-li v\u011bc podle smlouvy odesl\u00e1na, b\u011b\u017e\u00ed z\u00e1ru\u010dn\u00ed doba ode dne dojit\u00ed v\u011bci do m\u00edsta ur\u010den\u00ed.<\/p><p>Z\u00e1ruka se vztahuje pouze na v\u00fdrobky, kter\u00e9 jsou pou\u017e\u00edv\u00e1ny k zam\u00fd\u0161len\u00e9mu \u00fa\u010delu, v souladu se z\u00e1sadami spr\u00e1vn\u00e9 mont\u00e1\u017ee a podm\u00ednkami pou\u017e\u00edv\u00e1n\u00ed, \u00fadr\u017eby a \u010di\u0161t\u011bn\u00ed.<\/p><p>V\u00fdrobky jsou ur\u010deny k pou\u017eit\u00ed po dobu 8 hodin denn\u011b, 40 hodin t\u00fddn\u011b (vyjma produkt\u016f ur\u010den\u00fdch pro pou\u017eit\u00ed 24\/7). Pokud je v\u00fdrobek pou\u017e\u00edv\u00e1n po del\u0161\u00ed dobu, ne\u017e je uvedeno, bude z\u00e1ru\u010dn\u00ed doba zkr\u00e1cena v pom\u011bru k d\u00e9lce doby pou\u017e\u00edv\u00e1n\u00ed v\u00fdrobku.<\/p><ol start=\"2\"><li>P\u0159i uplatn\u011bn\u00ed reklamace postupuje kupuj\u00edc\u00ed tak, \u017ee vypln\u00ed\u00a0<a href=\"https:\/\/alba.progresium.cz\/cs\/o-nas\/zaruka-kvality-a-reklamace\/\">REKLAMA\u010cN\u00cd FORMUL\u00c1\u0158<\/a> na internetov\u00fdch str\u00e1nk\u00e1ch spole\u010dnosti ALBA CR spol. s r.o. <a href=\"https:\/\/alba.progresium.cz\">alba.progresium.cz<\/a>. N\u00e1sledn\u011b obdr\u017e\u00ed kupuj\u00edc\u00ed p\u00edsemn\u00e9 potvrzen\u00ed \u2013 reklama\u010dn\u00ed protokol, kter\u00fd mu slou\u017e\u00ed jako doklad p\u0159i vypo\u0159\u00e1d\u00e1n\u00ed reklamace.<\/li><\/ol><p>P\u0159i ve\u0161ker\u00fdch reklamac\u00edch je kupuj\u00edc\u00ed povinen uv\u00e9st ve\u0161ker\u00e9 po\u017eadovan\u00e9 \u00fadaje (\u010d\u00edslo faktury nebo dodac\u00edho listu, popis z\u00e1vady a n\u00e1vrh \u0159e\u0161en\u00ed reklamace) a ru\u010d\u00ed za jejich \u00faplnost a spr\u00e1vnost. V\u00a0reklama\u010dn\u00edm protokolu jsou informace, kdy byla reklamace uplatn\u011bna, co je jej\u00edm obsahem, jak\u00fd zp\u016fsob vy\u0159\u00edzen\u00ed reklamace je kupuj\u00edc\u00edm \u2013 spot\u0159ebitelem po\u017eadov\u00e1n.<\/p><ol start=\"3\"><li>B\u011bhem z\u00e1ru\u010dn\u00ed doby nahrad\u00ed (oprav\u00ed \u010di vym\u011bn\u00ed) v\u00fdrobce bezplatn\u011b v\u0161echny \u010d\u00e1sti, kter\u00e9 byly po\u0161kozeny chybou p\u0159i v\u00fdrob\u011b nebo vadou materi\u00e1lu. P\u0159i \u0159e\u0161en\u00ed reklamace postupuje v\u00fdrobce dle sv\u00e9ho uv\u00e1\u017een\u00ed tak, \u017ee po\u0161kozen\u00e9 zbo\u017e\u00ed bu\u010f oprav\u00ed, nebo vym\u011bn\u00ed jeho vadn\u00e9 sou\u010d\u00e1sti, p\u0159\u00edpadn\u011b vym\u011bn\u00ed reklamovan\u00e9 zbo\u017e\u00ed za nov\u00e9. P\u0159i oprav\u011b nebo v\u00fdm\u011bn\u011b zbo\u017e\u00ed se z\u00e1ru\u010dn\u00ed doba prodlu\u017euje o dobu, po kterou je zbo\u017e\u00ed v\u00a0reklama\u010dn\u00edm \u0159\u00edzen\u00ed.<\/li><\/ol><ol start=\"4\"><li>Kupuj\u00edc\u00ed bere na v\u011bdom\u00ed, \u017ee v\u00a0p\u0159\u00edpad\u011b v\u00fdm\u011bny zbo\u017e\u00ed v\u00a0r\u00e1mci vy\u0159\u00edzen\u00ed reklamace neb\u011b\u017e\u00ed nov\u00e1 lh\u016fta pro uplatn\u011bn\u00ed pr\u00e1v z\u00a0vadn\u00e9ho pln\u011bn\u00ed.<\/li><\/ol><h3>VI. VY\u0158\u00cdZEN\u00cd REKLAMACE<\/h3><ol><li>Reklamace v\u010detn\u011b odstran\u011bn\u00ed vady mus\u00ed b\u00fdt vy\u0159\u00edzena bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji do 30 dn\u016f ode dne uplatn\u011bn\u00ed reklamace, pokud se prod\u00e1vaj\u00edc\u00ed s kupuj\u00edc\u00edm nedohodne na del\u0161\u00ed lh\u016ft\u011b. Marn\u00e9 uplynut\u00ed t\u00e9to lh\u016fty se pova\u017euje za podstatn\u00e9 poru\u0161en\u00ed kupn\u00ed smlouvy. Zp\u016fsob vy\u0159\u00edzen\u00ed reklamace a dobu jej\u00edho trv\u00e1n\u00ed je prod\u00e1vaj\u00edc\u00ed povinen kupuj\u00edc\u00edmu p\u00edsemn\u011b potvrdit.<\/li><\/ol><h3>VII. VYZVEDNUT\u00cd ZBO\u017d\u00cd ZE Z\u00c1RU\u010cN\u00cd OPRAVY<\/h3><ol><li>Jakmile bude reklamace vy\u0159\u00edzena, informuje prod\u00e1vaj\u00edc\u00ed kupuj\u00edc\u00edho bu\u010f p\u00edsemn\u011b, telefonicky nebo prost\u0159ednictv\u00edm SMS. Za t\u00edm \u00fa\u010delem je kupuj\u00edc\u00ed povinen sd\u011blit prod\u00e1vaj\u00edc\u00edmu po\u017eadovan\u00e9 kontaktn\u00ed \u00fadaje, na kter\u00e9 po\u017eaduje kupuj\u00edc\u00ed vyrozum\u011bt o proveden\u00e9 reklamaci.<\/li><\/ol><ol start=\"2\"><li>Prod\u00e1vaj\u00edc\u00ed vyd\u00e1, p\u0159\u00edpadn\u011b za\u0161le kupuj\u00edc\u00edmu p\u00edsemn\u00e9 potvrzen\u00ed, ve kter\u00e9m je uvedeno datum a zp\u016fsob vy\u0159\u00edzen\u00ed reklamace, potvrzen\u00ed o proveden\u00ed opravy a dob\u011b trv\u00e1n\u00ed reklamace, pop\u0159. zd\u016fvodn\u011bn\u00ed zam\u00edtnut\u00ed reklamace.<\/li><\/ol><ol start=\"3\"><li>Kupuj\u00edc\u00ed je povinen p\u0159evz\u00edt si reklamovan\u00e9 zbo\u017e\u00ed do 30 dn\u016f ode dne, kdy m\u011bla b\u00fdt reklamace nejpozd\u011bji vy\u0159\u00edzena, po t\u00e9to dob\u011b je prod\u00e1vaj\u00edc\u00ed opr\u00e1vn\u011bn \u00fa\u010dtovat si p\u0159im\u011b\u0159en\u00e9 skladn\u00e9 \u010di zbo\u017e\u00ed sv\u00e9pomocn\u011b prodat na \u00fa\u010det kupuj\u00edc\u00edho. O tomto postupu mus\u00ed prod\u00e1vaj\u00edc\u00ed kupuj\u00edc\u00edho p\u0159edem upozornit a poskytnout mu p\u0159im\u011b\u0159enou dodate\u010dnou lh\u016ftu k\u00a0p\u0159evzet\u00ed zbo\u017e\u00ed.<\/li><\/ol><ol start=\"4\"><li>V\u00a0p\u0159\u00edpad\u011b nevyzvednut\u00ed reklamovan\u00e9ho zbo\u017e\u00ed ze z\u00e1ru\u010dn\u00ed opravy do 30 dn\u016f od uplynut\u00ed doby, kdy byla z\u00e1ru\u010dn\u00ed oprava vy\u0159\u00edzena, je kupuj\u00edc\u00ed povinen zaplatit prod\u00e1vaj\u00edc\u00edmu\u00a0poplatek za uskladn\u011bn\u00ed ve v\u00fd\u0161i 50,- K\u010d za polo\u017eku za ka\u017ed\u00fd zapo\u010dat\u00fd den prodlen\u00ed s\u00a0vyzvednut\u00edm zbo\u017e\u00ed.<\/li><\/ol><ol start=\"5\"><li>P\u0159i v\u00fddeji zbo\u017e\u00ed po vy\u0159\u00edzen\u00ed reklamace je kupuj\u00edc\u00ed povinen p\u0159edlo\u017eit doklad, kter\u00fd obdr\u017eel p\u0159i p\u0159ijet\u00ed zbo\u017e\u00ed do reklamace, a prok\u00e1zat svoji toto\u017enost.<\/li><\/ol><h3>VIII. Z\u00c1V\u011aRE\u010cN\u00c1 USTANOVEN\u00cd<\/h3><ol><li>Tento reklama\u010dn\u00ed \u0159\u00e1d a z\u00e1ruka jakosti vstupuj\u00ed v\u00a0platnost dne 1.4.2022.<\/li><\/ol><ol start=\"2\"><li>Zm\u011bny reklama\u010dn\u00edho \u0159\u00e1du a z\u00e1ruky jakosti jsou vyhrazeny. Ke ka\u017ed\u00e9 kupn\u00ed smlouv\u011b se v\u00e1\u017e\u00ed obchodn\u00ed podm\u00ednky, reklama\u010dn\u00ed \u0159\u00e1d a z\u00e1ruka jakosti platn\u00e9 v dob\u011b jej\u00edho uzav\u0159en\u00ed.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6b5477c5 single_c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6b5477c5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d425156\" data-id=\"d425156\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5acd989b elementor-widget elementor-widget-spacer\" data-id=\"5acd989b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>REKLAMA\u010cN\u00cd FORMUL\u00c1\u0158 Partner ALBA N\u00e1zov* I\u010cO* Adresa E-mail* Preferovan\u00e9 dodanie tovaru&nbsp;&nbsp; Doru\u010di\u0165 na pobo\u010dku ALBAVyzdvihn\u00fa\u0165 u n\u00e1sOpravi\u0165 na mieste * povinn\u00e9 polia Reklamuj\u00faci N\u00e1zov \/ meno* Miesto reklam\u00e1cie* Meno kontaktnej osoby* E-mail* Telef\u00f3n Pobo\u010dka ALBA*&nbsp;&nbsp; CZ &#8211; \u0160kvorecCZ &#8211; BrnoCZ &#8211; OstravaSK &#8211; Bu\u010danyIn\u00e9 krajiny Reklamovan\u00fd tovar N\u00e1zov a ozna\u010denie* Po\u010det kusov* \u010c\u00edslo fakt\u00fary alebo [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":15709,"parent":3594,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-31636","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/alba.progresium.cz\/cs\/wp-json\/wp\/v2\/pages\/31636","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alba.progresium.cz\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alba.progresium.cz\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alba.progresium.cz\/cs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/alba.progresium.cz\/cs\/wp-json\/wp\/v2\/comments?post=31636"}],"version-history":[{"count":5,"href":"https:\/\/alba.progresium.cz\/cs\/wp-json\/wp\/v2\/pages\/31636\/revisions"}],"predecessor-version":[{"id":32778,"href":"https:\/\/alba.progresium.cz\/cs\/wp-json\/wp\/v2\/pages\/31636\/revisions\/32778"}],"up":[{"embeddable":true,"href":"https:\/\/alba.progresium.cz\/cs\/wp-json\/wp\/v2\/pages\/3594"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/alba.progresium.cz\/cs\/wp-json\/wp\/v2\/media\/15709"}],"wp:attachment":[{"href":"https:\/\/alba.progresium.cz\/cs\/wp-json\/wp\/v2\/media?parent=31636"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}